Our promise: a response in under 1 business day.
It really is this simple — two steps, you're done. Use Quick Connect any time you'd otherwise email your CSM.
1
Scroll to the bottom of the homepage
From the Learnit Admin Portal homepage, scroll all the way down. You'll find a tabbed widget — look for Quick Connect on the far left.
Quick Connect
Submit a Roster
New Public Enroll…
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Quick Request CSM
Next
The tabbed widget at the bottom of the homepage — the Quick Connect tab (highlighted).
2
Fill it out & hit Next
Add a short subject in "What is the request regarding?", then add context in "Details of your request." Click Next to submit.
What happens next
A ticket is on its way
Once you hit Next, a case opens with our team automatically. You'll get a response in under 1 business day — usually faster.
Stuck?
Reach out to CX@learnit.com or your Learning Strategist / Customer Success Manager.